Municipality Partnership
Resolve delinquent taxes. Reduce the workload.
Rooph, powered by PVOne Capital, partners with municipalities to manage delinquent property taxes while giving property owners a clear way to resolve their balance.
Built for your office. Designed for property owners.
Most delinquent accounts don’t move forward because the process is unclear. Rooph is built around a few simple ideas that help property owners take action.
When property owners understand what they owe and how to move forward, they take action. That leads to more accounts resolved and less manual follow-up for your team.
Lead With Understanding
Clear, respectful communication helps property owners understand their options.
Make Progress Manageable
Payment plans break balances into realistic steps owners can stick to.
Make Action Straightforward
When owners are ready, paying is quick, with no back-and-forth.
The Platform
Everything you need to manage and resolve delinquent accounts.
Rooph combines account management, resident communication, payment tools, and servicing support into one platform built for municipalities.
Manage Accounts in One Place
- View balances, case status, fees, and notes
- Monitor payment activity in real time
- Keep your workflow organized from notice to resolution
Give Property Owners a Clear Path
- Owners log in and understand their balance
- See the steps available to them
- Take action without calling your office
Payment Plans That Feel Manageable
- Break large balances into monthly payments
- Choose a plan that fits their situation
- Automatic tracking and application of payments
Support & Servicing
- Dedicated resident support center
- Empathetic guidance through payment options
- Full servicing through PVOne Advisors
Choose how you want to use Rooph.
Some offices want better tools. Others want additional support or full servicing. Rooph gives municipalities the flexibility to add resident support or work with a dedicated servicing team through PVOne Advisors when additional assistance is needed.
- Software-only access for offices that want better tools
- Added resident support staffed by trained professionals
- Full servicing through PVOne Advisors
Case Study
Ohio Counties: Resolving Unsold Delinquent Properties
How Ohio counties partnered with Rooph to turn unsold, delinquent parcels into resolved accounts and recovered revenue.
Bring a clear path to your municipality.
Learn how Rooph, powered by PVOne Capital, can help your office resolve more accounts with less manual follow-up.